Washington Times, 8/26/08
Book Review
This indispensible guide helps Department of Defense (DOD) employees understand their new performance management system and write functional NSPS Self-Assessments. Many have difficulty showcasing their accomplishments and writing succinct and targeted self-assessments. Authors Kathryn Troutman and Nancy Segal present clear and concise guidance for this often complex process and help workers achieve higher ratings and increased pay.
The DOD is the largest federal agency employing 25 percent of the federal civilian workforce, that’s over 670,000 workers. The DOD and many other excepted service agencies implemented pay for performance systems that require employees to write self assessments of how their accomplishments helped achieve agency goals. This can be a daunting task for those unfamiliar with the process or unwilling to devote the time that is required to write a professional assessment.
Federal supervisors and managers were at a disadvantage when these systems were first implemented. They were required to justify each employee’s ratings and the degree to which each contributed to mission accomplishments. With today’s decentralized operations, shift work, technical complexities, and diversions in general, only the employee fully knows the extent to which they contributed throughout the year. I was a manager for the Federal Aviation Administration when the FAA’s pay for performance system was implemented in 1995 and until they changed the process, requiring each employee to provide this information, the annual rating process was unmanageable.
The employee’s perception, when pay for performance plans were first implemented, was that supervisors should know what their employees accomplished and many refused to participate and good managers struggled to bridge the gap and provide as much justification as possible. Even though today’s system appears daunting and complex employees benefit now that they have the ability to actively participate in the annual rating system and let supervision know the true extent of their accomplishments.
I wish this book was available when I was a federal manager. It is required reading for any employee that is under a pay for performance system. If employees followed this book’s guidance they would surely earn higher ratings and HIGHER PAY. To make this task easier on all parties, I suggest that workers set up their personal performance file on their desktop in Word and annotate accomplishments as they occur. Use this file in conjunction with this book to earn higher ratings and pay each and every year. I also suggest that employees develop an Individual Development Plan (IDP) for short and long term career goals. Visit http://fedcareer.info for more information on this subject.
Dennis V. Damp, Author of The Book of U.S. Government Jobs – 10th edition, and Retired FAA Manager