CCAR Accomplishment Builder


KSA Builder

Write your best accomplishments in the CCAR format!

The CCAR Accomplishment story-telling format is a popular accomplishment and interview story model recommended by Office of Personnel Management (OPM) and Human Resources Specialists in government. Tell your story with each step of the way!

The CCAR Model

  • Context – title of your job or role you are playing in this example; the context sets the stage for your story.
  • Challenge – what was the challenge of this example or project? Why is this a good example for this particular KSA?
  • Action – what were your specific actions in this case? How do they show your mastery of this specific KSA?
  • Results – what happened? Again, how does this relate to the specific KSA?

Use this builder to help you create an outline for your KSA stories. Then, you can edit your KSA to make it read in an interesting and fluid way.


* indicates a required field.

Knowledge, Skill or Ability

Optional Introductory Paragraph


Please fill in the following fields to give the human resources staff examples of your experience which supports this particular KSA. You will see a new format for writing KSAs called the CCAR Model, "Context, Challenge, Action, Results." The federal personnel officers and hiring managers would like to read examples that demonstrate your knowledge, skill or ability. If you have trouble determining the Challenge, skip that section and write the Actions. You can go back to the Challenge later. Or, if necessary, skip it. Be sure to include RESULTS if you can.




What specific action(s) did you take to address the challenge? Did you research something? Did you answer difficult questions before a hostile audience? Did you figure out how to do more with less?


Supervisor or Other Quote Supporting this KSA

In Addition

In addition to your specific work experience, did you also take training that relates to the particular knowledge, skill or ability?

Congratulations, you have just completed a CCAR Accomplishment Story! 

Need more help with your resume, accomplishments or interview preparation?

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