Shipping / Returns / Refunds for Books and CDs

Delivery/Shipping Policy

• Time of Delivery: Specified on task order and mutually agreed to by the ordering entity and vendor.
• Expedited Delivery: via Fedex for Government Agencies and via UPS for residential shipping
• Overnight and 2-day Delivery: Available for orders
• F.O.B Point(s): Destination for bulk government agency orders within the 50 United States
• Shipping to government agencies outside of the U.S. mainland for bulk orders will be based on cost and specific estimates
• Ordering Address: 89 Mellor Avenue, Catonsville, MD 21228

General Returns Policy

You may return most new, unopened items sold and fulfilled by The Resume Place, Inc. within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.

Your Refund

Partial refunds:

• Any book and CD-ROM returned within 30 days of delivery: 100% of item’s price.
• Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item’s price.

Receiving a Refund

We’ll request a refund after we receive and process your return. You will receive your refund within 2 weeks of giving your package to the return shipper.

We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

How Refunds are Issued

If paid by credit card, we will refund your credit card within 3-5 business days.