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Our Certified Federal Resume Writers and Consultants

Kathryn Troutman has recruited, hired and developed the best Certified Federal Resume Writing and Consulting Team available to help you with your federal resume and application. The Resume Place, Inc. has the largest team of trained, certified, and expert federal resume writers (Federally formatted resume, Resumix, KSAs), and SES application writers, developmental editors, and consultants.

Our Writer/Consultants are located throughout the United States and Europe. We are trained to provide expert, considerate services and communications via email, telephone, Skype (some writers use Skype), and in-person (with consultants who are in the Baltimore area).

Our team’s specializations include:

  • Senior Executive Services
  • Information Technology
  • Administrative and Program Analysis
  • Private Industry to Federal Career Changes
  • International Relations
  • Law Enforcement Investigative Occupations


The qualifications and core competencies we emphasize are:

  • Technical Credibility (Federal Human Resources Knowledge)
  • Customer Services
  • Writing and Editing
  • Analysis and Critical Thinking
  • Meeting Deadlines
  • Organization and Follow-up
  • Interpersonal Skills
  • Computer Skills
  • Continual Learning

Behind the Scenes Staff

Kathryn Troutman, President, Chief Trainer and Staff Development Officer

Kathryn K. Troutman
President and Founder »

As Director of The Resume Place’s writing, editing, and coaching services, Kathryn recruits, develops, and trains outstanding individuals for our team.

Sam Amling,
Client Services Manager »
Mary Carroll-Mason,
Assignments Manager »

Sam and Mary work together to select the best writer/consultant for your project based on your background, objectives, and project schedule.


Writing and Professional Coaching Staff


Thank you for taking the time to meet our staff. Click on the links to read the full staff bios.

Sarah Blazucki, Philadelphia, PA »

  • Career professional writer and editor, strong in research, interviewing and analysis
  • Experienced career coach
  • Focus areas cover many occupational fields, at all levels, including SES

Diane Burns, Boise, ID »

  • Nationally recognized author on career-related topics
  • Expert writer for Federal applications, including SES, and private resumes
  • Focus: Quality career change, military transition, high-level leadership roles

Mary Carroll-Mason, Baltimore, MD »

  • Consultation and Edit/Critique Client Services Manager
  • Expert at research, writing and analysis
  • Focus: Policy, research and various other areas for Federal applications

Rita Chambers, Columbia, MD »

  • 15 years technical writing experience in IT field
  • Active IT Project Manager in government
  • Focus: Project management, IT and the sciences

Jessica Coffey, Chesterfield, VA »

  • 15 years coaching and writing experience
  • Contributing writer to three of Kathryn Troutman’s books
  • Focus: Critique and editing of federal resumes and KSAs

Susan Custard, Portland, OR »

  • SES expert with 30 years Federal HR experience
  • Writer, developmental editor and coach for leadership positions in government

Jim Dalton, Virginia »

  • Retired military officer and career defense contractor
  • Writing and expertise covers engineering, IT, and various other occupational fields

Dottie Hendricks, Denver, CO »

  • Over 30 years experience technical writing in Private industry
  • Expertise covers many occupational fields
  • Focus: Private to Federal transitions

Julie Jasper, Virginia »

  • Experienced technical writer with scientific and technical expertise
  • National security expert with Congressional-level experience
  • Expert narrative writer; can accommodate a variety of occupational fields and levels

Sandra Lee Keppley, Baltimore, MD »

  • Federal human resources expertise
  • 25 years experience in human capital management with the federal government
  • First hand experience with the federal hiring process

Kristin Mianecki, Virginia »

  • A wealth of knowledge pertaining to position management within the federal government
  • Extensive background in English and technical writing
  • Wrote commercially for several well-known companies

Joy Moore, Dallas, TX »

  • Seasoned career coach with more than 20 years experience in executive coaching and human resources
  • Directed recruiting programs for employers ranging from Federal Contractors to Fortune 500 companies
  • An often published free-lance author, Joy was named Arizona Writer of the Year in 1995

Nancy H. Segal, Chicago, IL »

  • Retired from Federal Human Resources with 30 years experience
  • Writing and expertise covers all occupational fields
  • Specialized knowledge of DoD’s NSPS; Co-author “Writing your NSPS Self-Assessment”

Karen Silberstein, PhD »

  • Over twelve years of professional writing experience
  • Experienced Federal Resume and KSA Writer and coach

Carla Waskiewicz, Baltimore, MD »

  • Many published works on Federal Resume writing; Private to Federal transition expert
  • Over 20 years professional writing
  • Expertise covers broad range of occupational fields

Rich Westfield, Washington, DC »

  • 5 years in federal Senior Executive Service
  • Over 25 years Information Technology experience in the federal government
  • Provides expert level coaching and writing