Customer Services Team
Meet our in-office staff who are here to
provide you the best customer service possible.
President
Kathryn Troutman
President and Founder
kathryn@resume-place.com
Direct Phone: (410) 744-4324, Extension 0
Client Services
Bonny Day
Vice President
Client Services Communications
Government Training Contracts Manager
Certified Federal Job Search Training Program Coordinator
bonny@resume-place.com
Direct Phone: (410) 744-4324, Extension 5
Sam Amling
Client Services Manager
Certified Federal Resume Writer
sam@resume-place.com
Direct Phone: (410) 744-4324, Extension 7
Sally London
Client Services Representative
sally@resume-place.com
Direct Phone: (410) 744-4324, Extension 0 or 9
Resume Services Business Manager
Zoey Troutman
Resume Services Business Manager
zoey@resume-place.com
Direct Phone: (410) 744-4324, Extension 1
Accounting
Jesse’s
photo
currently
not available
Jesse Robinson
Corporate Comptroller
jesse.robinson@resume-place.com
Direct Phone: (410) 744-4324, Extension 6
Book Distribution and Ten Steps/Webinar Class Coordinator
Kim Schmitt
Book Fulfillment Specialist
One Day Workshop Coordinator
Kathryn’s Free Webinar Coordinator
kim@resume-place.com
Direct Phone: (410) 744-4324, Extension 2
Book Shipments
Rob Kraemer
Book Fulfillment Services
Special Projects / Honorary Employee
Bonita Kraemer
Corporate Secretary / Officer
Editor and Longest Employee of Resume Place
Webmaster
Paulina Chen
Web Designer / Content Manager
paulinachen@livingwaterdesigns.com
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- Federal Resume Services
- Federal Career Consultation
- Federal Resume Writing
- Federal Resume Critique / Edit
- Vet Federal Resumes
- Discount Packages for Federal Applications
- KSAs and Essays
- Senior Executive Service (SES)
- Applications Submissions
- Interview Preparation
- Federal Job Negotiation Coaching
- Private Industry Resumes
- Consultation with Kathryn
- Custom Quotes for Federal Resumes
- Free Estimates
- How We Work
- FAQs
- Federal Resume Format: Outline Format
- Federal Job Search Success Stories
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- Federal Career Books and CDs
- Ten Steps To A Federal Job
- Federal Resume Guidebook
- Jobseeker’s Guide – New Release
- Military To Federal Career Guide, 2nd Ed. – New Release
- Writing Your NSPS Self-Assessment – Closeout Sale!
- Creating Your High School Resume
- The Student’s Federal Career Guide
- Shipping / Returns / Refunds for Books and CDs
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- Training
- Government Agency
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- Certification Programs
- 2010 Curriculum & Agenda
- Certification Information
- Trainer Bios
- Certified Individuals
- Testimonials
- Map and Accommodations
- Recertification Options
- One Day Workshops
- Ten Steps To A Federal Job
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- Contact Us
- 89 Mellor Avenue
- Baltimore, MD 21228
- Phone
- (410) 744-4324
- Toll-Free
- (888) 480-8265
- Fax
- (410) 744-0112